Got questions?

We're here to help! Check the resources below for the quickest way to get support.

Most questions can be answered by checking the help centre. The help centre has loads of helpful info – from questions about perks to making account updates.

You can find this by clicking the ? icon in the bottom corner of this page.


 If you can’t find an answer, you can message Rider Support from there, click the button Contact usand write your name, your Rider ID, your zone and the subject of your question.


For live orders questions, you can still contact us through our Live Chat. 

You can send us, your payment documents by clicking on “Contact us” and then on “Other”. 

Pssst... Did you know you can make this a shortcut on your phone?